PETLUX privacy and security.
Privacy Policy:
PETLUX takes great care to ensure that information obtained about you is treated appropriately and in accordance with the Data Protection Act 1998. We will not sell your personal information to third parties.
We use the information we collect about you to:
a) Process your order quickly and efficiently.
b) To allow the delivery of the goods we must communicate your address to our third party couriers. If we have it, we will also share your phone number details to allow our couriers to contact you directly if you have any questions about delivery.
c) Contact you for upcoming offers by e-mail only.
We will not call you unless the call is about a particular order you have placed. Credit and debit card details are checked and verified by a third party and goods are only shipped after authorization has been obtained.
To ensure that your credit, debit or charge card is not used without your consent, we will validate the name, address and other personal information provided by you during the order process against appropriate third party databases. By accepting these terms and conditions you agree to carry out these checks. In carrying out these checks, the personal information you provide may be disclosed to a registered credit reference agency, which may keep a record of that information. You can rest assured that this is only done to confirm your identity, that a credit check is not performed and that your credit rating will not be affected. All information provided by the user will be treated securely and strictly in accordance with the Data Protection Act 1998.
We may use your information to recover payments or to investigate fraud if your credit or debit card payments have been used fraudulently. Please note that we may be required to disclose information about you if requested by the police.
